While I spend much of my time traveling around the country teaching carpenters and contractors the ins and outs of trim carpentry, I don’t often have the opportunity to work for myself—until recently. I bought a home in the Pacific Northwest and during the remodel, I decided to trim all the windows...
The best way to turn leads into customers is to educate them. In fact, some research has shown that more than half your leads will buy a deck from you if they’re properly educated about their deck options upfront and given time to think them through. Then, once those leads decide to buy, ongoing...
While on a recent trip to Dallas, I had dinner with a friend at an outdoor restaurant. One of topics we discussed was this very article on designing better stairs. I told her that I wanted to make an important point: Often accidents are caused by many conditions—only one of which is the stairs...
